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kaylaj2355

ThatPlantGuy/Matt/The King's Market

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Does anyone have experience with Matt/ThatPlantGuy on AquaBid? His email refers to The King's Market as well though I'm not sure what that is.

I won a ghost shrimp auction of his on AquaBid on Oct. 1. I bid because he has quite a bit of positive feedback. Unfortunately, he takes ages to respond via email...I know not everyone is available always, but this is my only means of contacting him and I want my shrimpers xD

The auction closed at midnight, I emailed him once I got his information from AquaBid which was 10am the next day. In my initial email, I gave him the information I figured he needed and my PayPal email for him to send an invoice. I got a generic response asking me to calculate my total, including shipping, and send it to him via PayPal.

I wrote back the same day, still Oct. 1, and let him know my PayPal email again and that I'd pay right away when I received an invoice.

On Oct. 9, I still hadn't received an invoice on PayPal so I figured I'd remind him of that email again. I again got a generic auto-reply from his email. Oct. 10 he got back to me and apologized profusely, said he is a full-time law student and is a bit backed up in his business. I understand that, absolutely. The invoice came through late that night and I paid it on Oct. 11.

We had been going back and forth talking about shipping details, heat packs and whatnot. It's getting cold in Michigan so I told him a few times I wanted to get them shipped soon due to the weather. I finally had to email him on Oct. 14 to ask if he had any idea when he might be shipping.

Oct. 17 he replied to that email, saying simply "I believe either tomorrow or Saturday but just need to confirm."

This is the last I've heard from him. I emailed yesterday asking him to please ship today, Oct. 20. Unfortunately, my email bounced back because his inbox is full.

So now it's...today. Advice? I'm really not in any hurry to get the shrimp, so I guess I just wonder what my next step should be. So much for my first AquaBid experience xD

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I bought a plant pack from him recently. I was not impressed for the exact reasons you are describing. I did get my plants with many apologies, and the plants were OK, but he was slow. And all the plants were lumped together, so I don't know which is which. :idont

Why not just get ghost shrimp from Petsmart? They are super cheap there.

Edited by ShawneeRiver

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I bought a plant pack from him recently. I was not impressed for the exact reasons you are describing. I did get my plants with many apologies, and the plants were OK, but he was slow. And all the plants were lumped together, so I don't know which is which. :idont

Why not just get ghost shrimp from Petsmart? They are super cheap there.

Eek. I honestly don't mind slow usually as long as I can contact them and they over-check-in with me xD he is impossible to get ahold of, though! Yeah, sounds like you had the same experience with him. I thought I'd try some ghosties that were bred as pets as opposed to feeders to see if there was a difference, and with shipping they ended up being less than a buck apiece anyway. I'd always gotten ghosts from PetSmart before, but for two months, every time they got a fish shipment there were either no ghosties or someone bought the whole lot first thing in the morning on shipping day. I don't think I'm meant to have more shrimp :rofl

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Yeah, that was what bothered me too. It's one thing to be slow, but keep me in the loop!

He offered me a free plant on my next order, and some of the plants were nice. But I wouldn't buy from him again. :(

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Let paypal know they well give you your money back.

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Well, I found another email address for him- I forgot he used a different email for PayPal as well so I contacted him on that one asking him to please ship today. I got a response just after midnight last night. Included in the message:

"Your order was on hold and should ship tomorrow - the Ghost Shrimp we initially received from the local farm were not able to be shipped - I should have a new batch tomorrow and as long as everything looks good they will leave tomorrow. I do apologize for any inconvenience."

I guess I'm going to wait him out...though this "good deal" is becoming less and less of a good deal. I kind of thought, since I bid on an auction lot, I was bidding on a product he had stocked, confirmed. Do you think I should post AquaBid feedback once the transaction is all said and done? I'd feel badly posting anything negative but honestly, I wish he'd had more negative feedback because I would have been less keen to buy from him. I just tend to only post negative feedback if it's like, "I didn't get my product at all." What would you do?

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I didn't post negative feedback because in the end, I got my plants and most were good plants. But I thought about it. :(

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I just left neutral feedback. In looking at his positive feedback, I see that several people mention problems, but they left positive feedback anyway.

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Hmmm, perhaps I will leave neutral feedback as well...and negative if the shrimp never come at all xD

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Well, I got an email today...the shrimp arrived to him in "unshippable" condition and he told me he'd process a refund for me. Talk about three weeks wasted!!! xD Yikes!

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