Isa17 299 Posted October 5, 2014 Is anyone familiar with this website? I have placed an order on there on September 24th and since then no news, I even tried contacting them without success... Does anyone know if something is going on? Quote Share this post Link to post Share on other sites
Helen 8,508 Posted October 5, 2014 they used to be a forum sponsor some years ago.. but with complaints of similar nature, the relationship expired... i hope you are successful in completing your transaction with them. my only advice is to keep trying. good luck. Quote Share this post Link to post Share on other sites
Isa17 299 Posted October 5, 2014 they used to be a forum sponsor some years ago.. but with complaints of similar nature, the relationship expired... i hope you are successful in completing your transaction with them. my only advice is to keep trying. good luck. Aww ... And I'm expecting some meds ... Thank you Helen! Quote Share this post Link to post Share on other sites
Helen 8,508 Posted October 5, 2014 you're welcome. do keep trying, i don't recall being of the understanding that transactions weren't completed, i do recall the frustrations expressed where it concerns lengthy delays for receiving purchased goods whether it be live stock or products. Quote Share this post Link to post Share on other sites
Isa17 299 Posted October 5, 2014 you're welcome. do keep trying, i don't recall being of the understanding that transactions weren't completed, i do recall the frustrations expressed where it concerns lengthy delays for receiving purchased goods whether it be live stock or products. Thank you for the clarification It's highly appreciated.. and reassuring Quote Share this post Link to post Share on other sites
*Amanda* 556 Posted October 5, 2014 Interesting. I came across their site a while back when I was looking for fish - they only had about 3 live fish total at any given time, and seemed to focus on tosakins (though they had categories for many other varieties). That's unfortunate to hear about their poor customer service. Quote Share this post Link to post Share on other sites
Isa17 299 Posted October 5, 2014 Interesting. I came across their site a while back when I was looking for fish - they only had about 3 live fish total at any given time, and seemed to focus on tosakins (though they had categories for many other varieties). That's unfortunate to hear about their poor customer service. I'm glad you are not stuck in the same situation though, especially when waiting for meds it can be annoying Quote Share this post Link to post Share on other sites
HomerJay 4,668 Posted October 6, 2014 I saw that their facebook account has people asking if they are still in business because they placed orders and haven't received anything. Good luck! Quote Share this post Link to post Share on other sites
Isa17 299 Posted October 6, 2014 I saw that their facebook account has people asking if they are still in business because they placed orders and haven't received anything. Good luck! Hmmmrr Quote Share this post Link to post Share on other sites
Isa17 299 Posted October 26, 2014 After a month, no news about my order. The website seems to be unaccessible anymore. Had to get help from PayPal. Quote Share this post Link to post Share on other sites
Gcourtney 854 Posted October 27, 2014 main: (763) 633-9254 here is their main store number just my two i had heard some people last year complain about them being out of products and accepting orders I think their customer support could use a few Quote Share this post Link to post Share on other sites
