Squeeker, is this the Hagen/Nutrafin NO3 test kit you use at work?

Does your test kit at work have three bottles of solution? Do you add five drops of #1, five drops of #2, shake, shake bottle #3 for 15 seconds, add three drops of #3, and then wait for five minutes?
This is a photo of the results of a nitrAte test I did this afternoon on the water in my 90 gallon tank using both the Aquarium Pharmaceuticals and Hagen/Nutrafin nitrate test kits. Both tests indicate a nitrate level of 10PPM. But, as you can see the Hagen/Nutrafin color chart is easier to read.

I still can't figure out what could be causing you to get bad readings from the Hagen/Nutrafin test kit. The photo shows that when the test is preformed properly, both kits get the same results.
Rick